Clipboard v1.4

Overview

Clipboard is a flexible, web-based application for developing simple web-based questionnaires.

Feature list

What's new in Clipboard 1.4?


What's new in Clipboard 1.3?

Installation

There are two main parts of the application: console.php which is the admin interface to the questionnaires and results; and survey.php which displays the questionnaire to a respondent and processes their responses.

To install the application:

  1. Open /includes/adminuser.php in a text editor and set the username and password and the top of the script
  2. Create a new directory on your web server (e.g. 'clipboard')
  3. Within that directory, create a directory called 'surveys' with permissions set to 777 (or lower - in the interests of better security - if your webserver will allow you)
  4. Within the new 'surveys' directory, create another directory called 'temp' with permissions set to 777 (or lower)
  5. Upload console.php and surveys.php, and the includes and documentation directories to the new 'clipboard' directory

Getting started

Go to http://<yourwebsite>/clipboard/console.php and login using the details you defined in adminuser.php.

Screenshot of console page

New questionnaire

To create a new questionnaire, specify the number of questions to create and click 'Create' in the 'New' section.

In the new questionnaire form, simply give the questionnaire a name, and enter question text for each question you would like to include.

For each question, you will need to specify its type, as follows:

Single:
a question with a list of options from which respondents can choose one
Multi:
a question with a list of options (tick boxes) from which a respondent can choose as many as apply
Smallbox:
a one-line text box for short written answers
Bigbox:
a multi-line text box with scroll bar for longer written answers

Under 'Responses' for each question, you can specify the list of tickbox options (each on a new line) which appears, or the default text to be shown in a text box. For example, entering...

Screenshot of question editing page

...in the 'Responses' box for a 'Single' or 'Multi' question will mean the question options when displayed to respondents are:

Screenshot of survey page

Edit questionnaire

There are two ways to edit a questionnaire in Clipboard: graphically, by entering text into a form template; or by editing the raw questionnaire in XML format. The form-based approach is normally more user friendly, but with experience, you may find it is quicker to create a questionnaire directly in XML, which gives you lots of flexibility to re-order questions as you want.

When using the form-based approach, you can insert a new question after an existing one, and edit the question text and response list.

Clipboard auto-numbers your questionnaire starting at 1. So, if you have a questionnaire with five questions, and decide to insert a new question after question 3, Clipboard will automatically renumber question 4 to 5, and 5 to 6 for you, and show a new empty question in the right place.

n.b. Be careful when editing the 'raw' XML questionnaire definition file. The structure of tags is very important to the way Clipboard displays and processes questionnaires, and the application may not work properly if the tags do not match up exactly.

View questionnaire

This is a handy shortcut to enable you to preview the questionnaire respondents will see on-screen from within the console. While you are logged in to the console, you will see a 'Go...' bar of links at the top of the screen. This is only shown while you are logged in, and will not be displayed to people completing your survey. It provides you with a convenient way back to the console while in preview mode.

Results

Clipboard offers you two options for accessing the data collected through your questionnaires: a simple text box of results you can edit, or cut-and-paste from; or the option to email a tab-delimited plain text file of the results to a specified email account.

n.b. Be careful when editing the 'raw' results directly - response fields are separated by tab characters, and by editing the results, you may inadvertently alter the field structure, which could results in different rows not sharing the same layout of fields.

Delete questionnaires & temporary files

Deleting a questionnaire is fairly self-explanatory - select it from the menu, click 'Delete' and confirm. Beware that once deleted, the questionnaire cannot be recovered.

When completing a questionnaire, Clipboard offers respondents the opportunity to save their responses before completing the survey, in case they need more time or want to complete the questionnaire in more than one session. In these cases, it generates and stores a temporary file containing their answers, and provides them with a unique URL link to the survey which they can bookmark in their favourites. By returning to this link at a future date, they will find the question form pre-populated with their previously-given answers, and when they complete the questionnaire and submit it, the temporary file is deleted. However, if they do not return to the questionnaire, the temporary file will remain, so there is an option within the console to delete old temporary files for survey projects which are no longer active.

Options

Clipboard uses customisable templates or header files to control the configuration and look and feel of surveys. These template files contain the CSS stylesheet rules, which determine the colours, fonts and sizes used in the survey layout. You can edit them directly to customise the look and feel of the application to your organisation. It also contains a number of configuration settings near the top of the file:

$bigboxwidth - the width of a large 'bigbox' questionnaire field, in characters
$bigboxheight - the height of a large 'bigbox' questionnaire field, in rows
$smallboxwidth - the width of a single-line 'smallbox' questionnaire field, in characters
$questionperpage - if FALSE questions are all shown on one screen. If TRUE each question is shown separately with 'Next' and 'Previous' buttons for navigation (requires Javascript to be enabled)
$postponeoption - if TRUE, respondents have the option to save a half-finished survey and return to it later via unique link. if FALSE, this option is not presented.
$progressindicator - if TRUE respondents are shown a percentage indicator of how much of the survey they have completed (if in 'one question per page' mode). If FALSE no indicator is displayed
$progressbar - whereas $progressindicator is a textual indicator, if TRUE, $progressbar shows a thermometer-style graphical representation of percentage complete. Again, only applies to multipage surveys.
$nextbuttonlabel - multipage surveys only: the wording on the button which takes respondents on to the next question. Can be localised, or just amended to your preferred text.
$previousbuttonlabel - multipage surveys only: the wording on the button which takes respondents back to the preceding question. Can be localised, or just amended to your preferred text.
$submitbuttonlabel - the wording on the button at the end of the survey which respondents use to submit their answers. Can be localised, or just amended to your preferred text.
$multicolumns - if TRUE, answer options for single (radio button) and multi (checkbox) questions are displayed in two columns to make for a more compact layout.
$organisationname - the name of your organisation which appears in the page title bar
$thankyoutext - the text at the end of the questionnaire before the submit button which thanks respondents for their time. Can be localised, or just amended to your preferred text.
$bigboxwidth - the width of a large 'bigbox' questionnaire field, in characters

New in Clipboard 1.4:

$confirmationmessage - the text which appears on final screen, once questionnaire has been submitted. The default is " "Many thanks - your responses have been received. You can now close this window."
$surveystatus - if CLOSED, respondents are politely told the survey is no longer accepting responses. If OPEN, survey is displayed as normal.

Sometimes, it can be helpful to have a plain text version of the questionnaire available, for example in preparing a version to administered on paper, or to email to somebody without web access - or simply as a backup. You can select a questionnaire, enter your email address and have a simple text version sent to you as an attachment. If you want the options and checkboxes from the web version of the questionnaire translated into "[ ]" tickboxes and dotted lines, leave the 'Include tickboxes' option ticked.

How-Tos and FAQs

Q. How secure are the results?
Results from the questionnaires are stored in plain text format as .dat files in the 'surveys' directory of your Clipboard installation. We advise you to set permissions for the surveys directory to '600' which will deny access to the data files to browsers, but allow the Clipboard scripts to read and write effectively.
Q. How should I secure Clipboard
Though the application needs to read and write from the /surveys and /templates directories, you should secure these so they can't be browsed. For example, create a .htaccess file in the /surveys directory containing the text 'deny from all'.
Q. How do I delete a question?
Just delete the question text for that question, and save changes. Clipboard checks for 'empty' questions when saving questionnaire files, and will delete them.
Q. Can I have a box for 'Other, please specify' in a single or multi question?
Yes - just include 'other_specify' as one of your options in the response list, and this will be automatically transformed into a text box for an open-ended 'Other' response.
Q. I want a question in several parts (e.g. 1a, 1b, 1c) but Clipboard's auto-numbering won't let me customise this. What can I do?
You can effectively 'turn off' the auto-numbering in the survey display form by adding a CSS rule in the header as follows:
.questionnumber {
  display: none;
}
This will 'hide' the question number for each question. You can then manually add a question number in whatever format you like to the question text for each question.
Q. Can I set up my questionnaire so that respondents only see one question on the screen at once, instead of the whole questionnaire being visible?
Yes - under 'Options', click on 'Edit Header' and find the line that says $questionperpage = "FALSE";. Replace FALSE with TRUE and save the header. Each question in the questionnaire will then appear on a separate screen, with 'Next' and 'Previous' buttons to allow the respondent to move backwards and forwards through the survey. To show a progress indicator ('x% complete'), set the $progressindicator setting to TRUE in the header.
Q. Can I validate the answers given to questions (e.g. to ensure there are no blank fields, or that numbers entered are within a certain range)?
To some extent, yes: in Edit view, use the 'Validation' menu to define smallbox and bigbox questions which you want to force respondents to answer. In future versions of Clipboard, we will add other kinds of validation, and hopefully extend it to all question types.
Q. How can I ensure that respondents have to complete a single or multi question?
Sorry, in this version, Javascript-based validation only applies to smallbox and bigbox questions, not single or multi questions.
Q. I've got a long list of answer options - can I save space by having them displayed in two columns?
Yes - edit the relevant template as follows: $multicolumns = "TRUE".
Q. I've used Clipboard in the past. Has version 1.3 changed the questionnaire format?
Slightly - we have added <template> and <validation> tags to the questionnaire definition, but these are backwards compatible so you should be safe to copy across old surveys into Clipboard 1.3 and the data format will be updated transparently. Version 1.4 has made no changes to questionnaire format, though it does add a field to the start of each data row to record the user ID. If no user ID is supplied in the URL string to the survey, 'Anonymous' is entered instead.
Q. OK, I've had lots of responses to my survey now. How can I stop people continuing to fill in the form?
Edit the relevant template as follows: $surveystatus = "CLOSED". Future visitors will see a polite message telling them the survey is no longer accepting responses (you can edit this message in the thankyou.php file).
Q. I want to customise the template with my logo - how do I do that?
Edit the relevant template file, and within the CSS <style>rules, look for the background: url("... rule within the clientlogo selector. Change the URL of the file to the URL of your logo, and amend the width and height accordingly.
Q. What does 'virtually unlimited questions' mean?
Editing very large questionnaires may be slow on some web servers, so Clipboard won't allow you to create a new survey with more than 200 questions in one go. In one-question-per-page view, the software is set up for a maximum of 50 screens/questions - though you could edit the line of Javascript starting var sections to extend this if you're feeling brave.
Q. Can I use filtering or routing to ask different questions on the basis of answers given previously?
No, sorry that functionality has not yet been added to Clipboard.
Q. How can I tell respondents apart? Can I send them unique links to use, and then match up the data?
Yes, Clipboard 1.4 now lets you add a user ID to the survey link string, and store this in the response data. For example, if your link was http://www.pentri.com/clipboard/survey.php?surveyid=1&uid=XYZ123 then the value 'XYZ123' would be automatically added to the start of the response data for that respondent; where no uid value is cited in the link, 'Anonymous' is added instead.
Q. Do you offer support for Clipbaord? I want a custom feature or help setting it up
Generally speaking, support is not offered for Clipboard, but please contact me if you have specific queries or requests, and I will do my best to help. For example, in response to specific requests I have created custom versions of the scripts to include image uploading.
Q. How does the 'Save and return later' option work? Does it involve setting a cookie on the respondent's PC?
When a respondent hits 'Save and return later' instead of submitting their responses, all the answers they have entered so far are stored in a unique datafile on the server. No cookies are used. The respondent is presented with a link which includes a unique reference to the datafile created when they postponed the questionnaire previously. When they access this link at a later date, those responses are inserted back into the questionnaire.
Q. How do I log out of the console?
Just close down your web browser window, or click 'Logout'. When you log in, a cookie is set which remembers you while your browser window is open - as soon as you close it down, you will be logged out.

Feedback & Usage policy

Any comments or queries about this software should be addressed to Steph Gray

You are free to use this software, and refine or improve it for your own purposes under the terms of the GPL licence. You may not use any element of this software within commercial projects or charge for it, or obscure or remove Pentri's name or Steph Gray's contact details from the application.

Version history

1.0, 22 August 2004
Initial release for testing
1.1, 25 August 2004
Bug fix release, plus question insertion between questions, auto-question numbering
1.1e, 27 August 2004
Allows 'Other, specify' responses, questionnaire deletion, plain text survey export, conformance with Bobby 'AA' level accessibility
1.1f, 1 September 2004
Better accessibility (labels), multi-page survey option, progress indicator
1.2, 12 September 2004
More usable console page, replaced comma-delimited response options with new-line delimited, updated documentation, additional on-screen help
1.2a2, 20 October 2004
Bug fix release whereby placeholder text deletion was removing answers entered as the first code in single and multi questions too
1.3, 20 January 2005
Feature upgrade: multiple templates (header/stylesheets) per installation, validation/force answers to open text fields, two-column answer lists, option to turn off 'Save and return', logout option, configurable 'thanks' text
1.4, 20 August 2006
Feature upgrade & bug fixes: reporting, survey closing, unique user id capture, fixes to various minor bugs
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